Feathr AI - Privacy Policy

1. Introduction

Feathr AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our API, or engage with our services (the “Service”).

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information about you in a variety of ways when you use our Service, including:

• Account Information: When you register, we collect personal details such as your email address, username, and user ID.
• Transactional Data: Details of payments, including payment receipt IDs, processed through third-party payment providers like Ko-fi and NowPayments.
• Usage Information: We log technical data such as IP addresses, timestamps of your requests, the number of tokens used per request, and the AI model utilized for generating responses.
• Communications: Any correspondence between you and Feathr AI, including support requests or feedback.

We do not knowingly collect information from children under 16 years of age. If we become aware that we have inadvertently done so, we will promptly delete the data.

3. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To operate, maintain, and improve our platform and APIs, including providing personalized features and access to account-related information.
• Payment Processing: To manage billing and payment transactions securely through trusted third-party gateways.
• Security & Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and misuse of the Service.
• Communications: To respond to inquiries, provide support, notify you about updates or changes, and send marketing communications when permitted.
• Legal Compliance: To comply with applicable laws, enforce our Terms of Service, and protect our rights and property.
• Analytics & Improvement: To analyze usage trends and improve the functionality and user experience of the Service.

4. Legal Bases for Processing

If you are located in regions with data protection laws (such as the European Economic Area), our processing of your data is based on one or more of the following:

• Performance of a contract with you;
• Compliance with a legal obligation;
• Your consent (where applicable);
• Our legitimate interests in operating and improving the Service.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted partners who perform services on our behalf, such as payment processors, cloud hosting providers, and analytics services.
• Legal Authorities: When required by law, regulation, legal process, or to protect the rights, property, or safety of Feathr AI, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.

We ensure that any third parties we share data with uphold adequate privacy and security standards.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience, analyze trends, administer the Service, and gather demographic information.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some functionalities of the Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and accept these risks when using the Service.

Please help protect your data by using strong passwords and keeping your login information confidential.

8. Data Retention

We retain your personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Data that is no longer required is securely deleted or anonymized.

9. Your Rights

You have rights regarding your personal data under certain jurisdictions, including but not limited to:

• Accessing the data we hold about you;
• Requesting correction or deletion of inaccurate or unnecessary data;
• Restricting or objecting to processing;
• Data portability;
• Withdrawing consent where processing is based on consent;
• Lodging a complaint with a relevant supervisory authority.

To exercise these rights, please contact us via our Discord server: https://discord.gg/JDzz2bWnzg. We will respond in accordance with applicable laws.

10. International Data Transfers

Feathr AI operates globally, and your information may be transferred to and processed in countries outside your country of residence.

When transferring data internationally, we ensure appropriate safeguards are in place to protect your personal information consistent with applicable data protection laws.

11. Third-Party Links

The Service may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies when visiting their sites.

12. Children’s Privacy

Our Service is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from children under this age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service itself.

We will notify users of significant changes by posting the updated Privacy Policy on our website and updating the effective date below.

Continued use of the Service after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through our Discord server:

https://discord.gg/JDzz2bWnzg